Conflict resolution training that reduces tension and improves collaboration
Conflict is expensive. It slows decisions, increases avoidance, creates miscommunication, and drains performance. Workplace Performance Group delivers conflict resolution training that helps leaders and teams address issues early, communicate clearly, and resolve tension professionally.
This program focuses on practical skills for real workplace conflict, not theory or generic advice.
Who this program is for
- Managers dealing with ongoing tension or recurring issues
- Teams experiencing communication breakdowns
- Organizations wanting faster resolution and less avoidance
- Workplaces where conflict affects safety, quality, or execution
The focus is resolving issues while protecting respect, clarity, and performance expectations.
Professional conflict resolution improves speed and trust
What participants will learn
Root causes of conflict
Identify what is actually driving tension, not just the surface issue.
De escalation skills
Reduce defensiveness and keep conversations productive.
Clear language and boundaries
Communicate expectations and standards without blame or vagueness.
Addressing issues early
Prevent small problems from becoming entrenched and political.
Resolution agreements
Create clear next steps, ownership, and follow through.
Manager led resolution
Handle conflict as a leader without avoidance or escalation.
Program outcomes
- Faster resolution and less avoidance
- Improved communication during tension
- Reduced recurring interpersonal issues
- Stronger trust and collaboration
- More consistent performance and execution
Clear resolution habits protect performance
Delivery options
In person
Best for applied scenarios and skill practice.
Virtual
Structured sessions designed for distributed teams.
Hybrid
Combines training with reinforcement for long term behaviour change.
Request a conflict resolution training proposal
Tell us about your audience and the conflict patterns you want to reduce. We will recommend the right structure and prepare a proposal with clear scope and pricing tiers.