Communication skills training for clear, professional workplace conversations
Communication issues are one of the most common causes of performance problems, conflict, and rework. Workplace Performance Group delivers communication skills training that helps teams speak clearly, listen effectively, and handle conversations professionally under real workplace conditions.
This program focuses on practical communication behaviours that reduce misunderstandings, improve collaboration, and support consistent execution.
Who this communication program is for
This program is designed for teams and leaders who want clearer communication without increasing meetings or complexity. It is especially effective for:
- Managers and supervisors
- Cross functional teams
- Client facing and internal service teams
- Organizations experiencing growth or change
The focus is on day to day conversations, not presentation skills or scripted messaging.
Clear communication supports execution and collaboration
What participants will learn
Clear expectations
Communicate goals, priorities, and standards so everyone understands what success looks like.
Active listening
Listen effectively to understand issues early and reduce assumptions and misalignment.
Difficult conversations
Handle performance issues and disagreements professionally and constructively.
Feedback and follow through
Give and receive feedback in ways that support accountability and improvement.
Reducing misunderstandings
Identify common communication breakdowns and prevent rework and escalation.
Professional tone and clarity
Maintain respectful, calm communication even under pressure.
Program outcomes
- Fewer misunderstandings and errors
- Clearer expectations and accountability
- Improved collaboration across teams
- More effective performance conversations
- Reduced conflict and escalation
Communication skills applied in real workplace situations
Delivery options
In person
Best for interactive practice, role based scenarios, and team discussion.
Virtual
Designed for distributed teams with structured participation and practical exercises.
Hybrid
Combines workshops with reinforcement sessions to support behaviour change over time.
Related programs
Request a communication skills proposal
Tell us about your team, communication challenges, and timeline. We will recommend the best structure and prepare a proposal with clear scope and pricing tiers.